1. Booking Process

After booking, you will be contacted by one of our representatives who will provide you with a confirmation email, official contract, and invoice outlining your tour details and payment instructions. For verification purposes, a valid government-issued ID may also be requested.

2. Payment Terms

We accept payment via direct bank transfer only.

• 50% deposit is required upon booking confirmation.
• Remaining 50% must be paid no later than 5 working days before departure.
• Full upfront payment grants a 10% discount off the total price.

3. Contract & Proof of Payment

A signed contract and proof of payment must be returned to Travel Holdings (TH) before your booking is finalized. Failure to provide timely payment or signed documents may result in cancellation of your reservation.

4. Cancellations and Changes

Changes or cancellations must be communicated as early as possible. Specific cancellation policies and any applicable fees will be outlined in your contract.

5. Travel Documentation

It is the customer’s responsibility to ensure all necessary travel documentation (passports, visas, health requirements) are valid and up to date before departure.

6. Limitation of Liability

Travel Holdings (TH) is not liable for unforeseen events such as natural disasters, government actions, or other circumstances beyond our control that may affect your travel plans.

7. Governing Law

All bookings, agreements, and services provided by Travel Holdings (TH) are governed under the laws of Australia.

Travel Holdings (TH), based in Australia, is available for any inquiries at office@travel-holdings.com.